
"All but one of Toronto Water's projects completed between January 2020 and March 2025 was finished later than originally planned, according to a new report from the city's auditor general that lays out several issues in the way the city's sewer system is kept in working shape. In those five years, there were 18 projects overseen by the city division, largely concerning sewer infrastructure upkeep."
"When the auditor general's office looked into these delays, it found that requests to extend a project's completion date weren't always backed up by proper documentation. It also found there is no centralized system to track project delays, analyze their trends or identify systemic root causes. When delays happened, the consultants and city weren't conducting root cause analysis to see if they could have been avoided, the report says."
"WATCH | In 2023, workers remove trapped boring machine that contributed to delays: A crew has removed the last section of a boring machine that has been trapped under Old Mill Drive for 19 months. The machine was being used to dig up a new storm sewer but became stuck in underground steel tiebacks. People living and working in the area say the year-and-a-half process of removing the machine has been stressful."
All but one of Toronto Water’s projects completed between January 2020 and March 2025 finished later than originally planned. Eighteen projects were overseen during that period, mostly involving sewer infrastructure upkeep. Most delays lasted from about one month to a year, while a pump station project was delayed nearly four years. Requests to extend completion dates were frequently unsupported by proper documentation. No centralized system exists to track project delays, analyze trends, or identify systemic root causes. Consultants and city staff did not conduct root cause analyses when delays occurred. Recommendations call for improved contract management, stronger oversight of consultants and contractors, and systems to monitor and prevent delays.
Read at www.cbc.ca
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