Three in ten HP customers still clinging to Windows 10

HP estimates about 30% of its PC installed base remains on Windows 10, with Windows 11 refresh activity providing a short-term financial tailwind. HP’s personal systems president said Windows 11 accounts for 30% of the installed base that still needs refreshing. HP’s CFO said the upgrade trend is regional and particularly strong in EMEA and APJ, bringing those regions in line with North America. Microsoft ends Windows 10 business support on October 14, 2025, while extended security updates require paid premium. Upgrade delays may stem from slower device spending growth and hardware requirements such as TPM 2.0 and newer processors, with estimates of hundreds of millions of PCs unable to upgrade. EU campaigners criticized vendor cutoffs as creating unnecessary e-waste, leading Microsoft to offer no-strings extended Windows 10 support in the EEA after the deadline.

""Windows 11: 30 percent of the installed base is still to be refreshed. That's one tailwind which we see as an opportunity in the short run," he said."

""We have roughly 30 percent of the installed base still on Windows 10, so we still have some more to go. The Win 11 refresh that we've driven now in EMEA and APJ is now on par with North America," she said."

"Microsoft said support for Windows 10 would end for business customers on October 14, 2025, although security updates are available for the old OS in extended support, for which users pay a premium."

"European campaigners flagged the Windows 11 upgrade as a textbook case for EU intervention, arguing that vendor-imposed software cutoffs, not hardware failure, were rendering perfectly serviceable PCs obsolete and needlessly adding to electronic waste. Microsoft subsequently blinked, offering consumers in the European Economic Area no-strings extended support for Windows 10 after the October deadline"

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