"The chatbot was drawing from a storm of headlines about Scale AI, which until this summer had been touted as one of the most ascendant startups in tech - the place Big Tech companies vying for AI supremacy went to when they wanted their chatbots stress-tested and perfected. Lately, it's lost some of its gleam, with investors significantly lowering valuations, workers sniping about pay, and rivals coming for its clientele."
"The vast army of human data labelers that made Scale AI a juggernaut are chafing at what they say are pay cuts, lengthy unpaid onboarding sessions to join new AI projects, and thinning workloads - and are increasingly leaving the platform altogether, according to interviews with five current and former contractors and internal correspondence obtained by Business Insider. Activity in the main internal chatroom for Outlier -"
Meta invested $14 billion in Scale AI and hired founder Alexandr Wang while major clients like OpenAI and Google paused work. A contractor consulted ChatGPT, which predicted Scale AI would lose credibility, have infrastructure repurposed, and see its client base evaporate. Scale AI had been a primary external red-teamer and evaluator for Big Tech chatbots. Investors have cut valuations, workers are disputing pay, and competitors are pursuing Scale AI's clients. Human data labelers report pay cuts, unpaid onboarding, and thinner workloads, prompting many to leave. Activity on Outlier's main internal chatroom has dropped markedly since the Meta investment.
Read at Business Insider
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