"We are paranoid. And we're making sure that we are using all the latest technologies: LLMs, coding tools to make sure we have not only something that's resilient and secure but has the best features and the best capabilities. And so we're making sure that we build things internally as fast as anyone could build them because we - make no mistakes, the prize here that the whole industry is going after, which is this agentic future where digital labor is part of the TAM is a massive prize."
"I think if you want to build what any SaaS company has done or what Okta has done, it's years and years of hardening and making sure there's no vulnerabilities and making sure it scales and it's reliable."
"The stakes are high for Okta as it sees identity access as key to the general adoption and proliferation of AI agents throughout the technology industry. Okta's 20,000 customers are using its identity access tools to enable agents to work in sensitive areas of their organizations."
Okta's CEO Todd McKinnon expressed both confidence and concern about AI's impact on SaaS companies during earnings calls. While he believes LLMs cannot independently replicate the complexity and reliability of established SaaS applications, he acknowledges the competitive threat from AI coding tools. Okta is actively integrating LLMs and coding tools to maintain technological leadership and build features rapidly. The company views identity access management as critical infrastructure for AI agents, positioning itself strategically in the emerging agentic future. Okta's 20,000 customers leverage its identity tools to enable agents in sensitive organizational areas. The company introduced two billing models for agents: one based on agent count per user and another based on system connections.
#ai-and-saas-competition #identity-access-management #ai-agents #enterprise-software-strategy #llm-integration
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