India's CBI arrested four individuals and shut down two illegal call centers involved in a transnational tech support scam aimed at Japanese nationals. Conducting coordinated operations across multiple states, the CBI's Operation Chakra V seeks to tackle cyber-enabled financial crimes. The scammers posed as tech support from corporations like Microsoft, tricking victims into thinking their devices were at risk, leading them to transfer funds to mule accounts. Collaboration with the Japan National Police and Microsoft was crucial in gathering evidence and dismantling the operation.
The syndicate operated call centers designed to appear as legitimate customer service centers, through which victims were deceived into believing that their electronic devices were compromised.
With the growth of cybercrime-as-a-service, connectivity among cybercriminals has increased and become more global.
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