"The feedback we're receiving from our community of passionate customers and Windows Insiders has been clear. We need to improve Windows in ways that are meaningful for people,"
"This year you will see us focus on addressing pain points we hear consistently from customers: improving system performance, reliability, and the overall experience of Windows."
Microsoft is shifting engineering resources to an urgent 'swarming' process that focuses on fixing Windows 11 performance and reliability problems instead of adding new features. Engineers will prioritize long-standing issues throughout 2026 to address persistent user pain points. User feedback has been loud and consistent, and executives acknowledge that complaints can no longer be ignored. January 2026 produced several high-profile failures, including shutdown errors, cloud app crashes, emergency out-of-band updates, and a problematic KB5074109 update that caused boot failures on some commercial PCs. The company intends to improve system performance, reliability, and the overall Windows experience to restore user trust.
Read at TechRepublic
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