Jira's latest update allows AI agents and humans to work side by side | TechCrunch
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Jira's latest update allows AI agents and humans to work side by side | TechCrunch
"Atlassian has been in the business, for decades, of collaboration software helping people get work done. Now, you enter agents, and agents are now doing a lot of that work, and so you want to be able to coordinate between humans and agents."
"You've been hearing in the zeitgeist lately that all of these agents are creating more work for people, and in some ways, more chaos. What we're really good at is putting order to that chaos."
"This update is meant to give users the same visibility into the work their agents are doing as their human employees. Everything happens within the same dashboard."
Atlassian introduced 'agents in Jira,' a new feature allowing enterprises to assign tasks and manage AI agents directly within their project management software using the same dashboard as human employees. The feature enables users to track agent progress, set deadlines, and integrate agents into ongoing projects. Atlassian's chief product and AI officer emphasizes that the unified dashboard approach reduces chaos by providing visibility into both human and agent work. Rather than simply automating more tasks, the feature aims to coordinate human-agent collaboration effectively. This capability helps enterprises evaluate AI return on investment by comparing agent and human performance on identical projects, informing strategic deployment decisions.
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