"Another key area of focus, and this is where Fowler comes in, is a commitment that Lumen made to Wall Street back in 2024 that it would achieve annualized run-rate savings of $1 billion from its network by the end of 2027. Fowler says AI is at the "heart of how we're going to do that.""
"She has focused on reducing Lumen's debt load and narrowing its focus to prioritize serving private companies and public sector organizations. The $5.75 billion sale of Lumen's consumer fiber businesses to AT&T helped on both fronts. The deal closed in February and Lumen has said it would use about $4.8 billion of the proceeds to pay down debt."
"Each one of our senior leaders has a single target that they are going after," he adds. Legal's focus is on deploying AI-enabled applications that can speed up the contracting process, while marketing is looking at ways to use AI to create more personalized marketing materials."
Jim Fowler transitioned from Nationwide's chief technology officer to Lumen Technologies' chief technology and product officer in late November. He joined the telecommunications company as it undergoes strategic transformation under CEO Kate Johnson, who has focused on reducing debt and narrowing business focus to serve private companies and public sector organizations. Lumen sold its consumer fiber businesses to AT&T for $5.75 billion, using $4.8 billion to pay down debt. Fowler's primary responsibility involves achieving $1 billion in annualized network savings by 2027, with AI as the central strategy. Each senior leader has specific AI deployment targets, including legal's focus on contract automation and marketing's emphasis on personalized materials.
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