"On October 24, X said in a post that it was asking users who rely on passkeys or hardware security keys (such as Yubikeys) as their method of two-factor authentication to re-enroll using the x.com domain. (Users who use an authenticator app are unaffected.) X said this was part of an effort to retire the older twitter.com domain, which currently redirects to x.com. That change took effect in May 2024."
"As part of the switchover, X warned that after November 10, customers would have their accounts locked until they re-enroll or choose another method of two-factor authentication. Now that the deadline has passed, plenty of users are reporting that they've been locked out of their accounts and can't re-enroll their passkey or security key, citing error messages or getting caught in an endless loop."
Users who rely on passkeys or hardware security keys for two-factor authentication were asked on October 24 to re-enroll using the x.com domain, while authenticator-app users remained unaffected. The change followed retirement of the twitter.com domain, which redirected to x.com since May 2024. Passkeys and security keys are digitally tied to the twitter.com domain and cannot transfer to x.com, requiring manual un-enrollment and re-enrollment. X warned that after November 10 accounts would be locked until users re-enrolled or chose another authentication method. After the deadline, many users reported being locked out, facing errors or endless enrollment loops.
Read at TechCrunch
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