"Our bank was set up primarily through a manual underwriting lens to assess things that were a little bit harder, but we thought we could overcome,"
"trying to reimagine the asset finance business"
"A lot of the benefit to your broker or your customer is pace, so the ability to get back quickly is quite a differentiator, but we find this very difficult with a highly manual process."
"Things have drifted into a process that we don't necessarily need to do anymore,"
Cambridge and Counties Bank operates mainly in real estate finance and asset finance for small and medium-sized enterprises. Asset finance propositions were highly manual and dependent on point-to-point integrations, which slowed broker and customer responses. Implementation of SnapLogic middleware connected disparate data sources and removed many point-to-point integrations, reducing manual staff work. Legacy IT systems evolved over the bank's ten-year history, creating process drift and workarounds to access data. The bank has undertaken process rationalisation and business-process review to reimagine asset finance, improve pace, and better serve SME financing needs.
Read at ComputerWeekly.com
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