"Epicor's recent announcement sets a defined sunset period for its on-prem releases of Kinetic, Prophet 21, and BisTrack. After years of signaling a cloud-first future, Epicor has made it official: Customers relying on legacy versions will need to move to Epicor Cloud (its SaaS platform hosted on Microsoft Azure) if they want access to innovation, new features, or even long-term support. There are some phased timelines for continued support, but the direction is unmistakable."
"This isn't a move driven by customer demand. It represents the culmination of long-standing vendor priorities: SaaS is less expensive to support, is easier to secure and update centrally, and is a much simpler model when it comes to rolling out AI-powered features and analytics. As an architect who has spent decades advising large organizations through technology shifts, I certainly understand the allure for vendors."
On-premises enterprise software deployments are being phased out as vendors require customers to migrate to cloud-hosted SaaS platforms. Epicor has announced a sunset for on-prem releases of Kinetic, Prophet 21, and BisTrack, requiring migration to Epicor Cloud on Microsoft Azure for new features and long-term support. Vendors favor SaaS because it reduces support costs, centralizes security and updates, and simplifies delivery of AI-driven features and analytics. Centralized cloud codebases enable faster fixes and upgrades compared with maintaining multiple on-prem versions. The shift transfers strategic decisions about risk, control, and innovation from buyers to vendors, altering enterprise deployment and governance models.
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