Amazon has decided to adopt Zoom as its official meeting application, replacing its own service, Chime, which has been in use since 2017. This transition aims to enhance collaboration within the company, given Chime's limitations for external use. Alongside Zoom, Amazon is also integrating Microsoft's 365 tools, investing $1 billion over five years to facilitate this change. Employees will gradually transition to Microsoft cloud applications, including widely used tools like Outlook and Excel, signaling Amazon's commitment to improving workplace productivity and leveraging established solutions.
"Zoom is replacing Amazon Chime as the standard meeting application for Amazon internal meetings," the memo said.
"When we decide to retire a service or feature, it is typically because we've introduced something better or our partners offer a solution that is a good fit..."
"Amazon has committed to spend $1 billion over 5 years to use M365, BI previously reported."
"Amazon's companywide use of Zoom... is a major win for the videoconferencing app maker..."
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