"The internal AI tool she's expected to use, called Kiro, frequently hallucinates and generates flawed code, she says. Then she has to dig through and correct the sloppy code it creates, or just revert all changes and start again. She says it feels like trying to AI my way out of a problem that AI caused."
"More than a half a dozen current and former Amazon corporate employees, in roles ranging from software engineer to user experience researcher to data analyst, told the Guardian that Amazon is pressing employees to integrate AI across all aspects of their work, even though these workers say this push is hurting productivity."
"They say Amazon is rolling out AI use in a haphazard way while also tracking their AI use, and they're worried the company is essentially using them to train their eventual bot replacements. All of this, they said, is demoralizing."
Amazon employees across various roles report that mandatory AI tool integration is counterproductive and demoralizing. Software developers spend significant time correcting flawed code generated by internal AI tools like Kiro, which frequently hallucinates and produce errors. Supply chain engineers find AI tools helpful in only one-third of attempts, requiring additional time for verification and correction. Multiple current and former employees indicate the company is rolling out AI haphazardly while tracking usage metrics, prioritizing speed over actual productivity gains. Workers express concerns that they are training AI systems that may eventually replace them, contributing to widespread demoralization across the organization.
#ai-productivity-impact #workplace-automation-concerns #employee-morale #ai-tool-implementation #corporate-technology-adoption
Read at www.theguardian.com
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