"According to Downdetector, reports of problems started increasing at 1:41 pm ET today. By 2:26 pm, ET, Downdetector received 18,320 reports of problems with Amazon's website. The number of complaints peaked at 3:32 pm ET at 20,804."
"Per Downdetector, 50 percent of reported problems happened at checkout, while 21 percent of outage reports came from mobile app users, and 17 percent of complaints pointed to problems with Amazon's product pages."
"An Amazon support account on X said at 3:02 pm ET today that 'some customers may be experiencing issues' and that Amazon is working 'to resolve the issue.'"
Amazon faced a widespread outage beginning at 1:41 pm ET, with problem reports peaking at 20,804 by 3:32 pm ET according to Downdetector. The outage primarily impacted checkout functionality (50% of reports), mobile app users (21%), and product pages (17%). Amazon's support team acknowledged that some customers experienced issues and confirmed efforts to resolve the problem. Verification confirmed that product pages failed to load properly or completely, and the Amazon homepage occasionally failed to load. Amazon had not released an official statement regarding specific causes at the time of reporting.
Read at Ars Technica
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