RouteThis recently launched its AI-powered product, RouteThis Self-Install, designed to improve customer self-installation success rates for Wi-Fi. CEO Jason Moore highlights the challenges faced, particularly the knowledge gap between technicians and consumers. Despite technological advancements, many customers place routers incorrectly, affecting their Wi-Fi coverage. RouteThis addresses this gap with AI reasoning models that provide better guidance for customers during self-installation, ultimately aiming for a successful rate that surpasses traditional methods and reduces reliance on technicians for setup.
The knowledge gap between field techs and consumers has been a significant barrier. New AI reasoning models help bridge this gap, improving self-install rates.
RouteThis Self-Install aims to increase customer education in installation, addressing the gaps that exist between technical understanding and practical application.
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