""Call volume on Christmas Day increased more than 100x from the start of the month, which impacted people's abilities to set up their devices or make calls," Tin Can founder Chet Kittelson told Business Insider. "Despite spending months and months preparing for it, we didn't get it all right." Most services are back up and running, he said. But there are still some issues with call quality and reliability."
"The buzzy phone was launched in the fall of 2024 and spread quickly through word of mouth - especially in Facebook groups focused on parenting. The phones, which are colorful and corded, cost $75. It's free to call other Tin Can users (or you can pay $10 a month to call outside lines, similar to VoIP), which is what makes the service so popular with parents: They can create a sort of Tin Can closed circuit."
Tin Can is a corded 'landline' phone for children that launched in fall 2024 and quickly sold out through word of mouth, especially in parenting Facebook groups. The $75 phones allow free calls between Tin Can users or a $10 monthly plan for outside lines, enabling parents to create a closed circuit. Call volume surged more than 100x on Christmas Day, overloading service and preventing many children from making or setting up calls. Tin Can apologized, waived the monthly fee, and sent multiple customer updates while restoring service; some call-quality and reliability problems persist as the team works to fully resolve them.
Read at Business Insider
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