How to build a partnership that can survive market disruptions, power growth, and serve millions of customers ft. Cross River and Best Egg - Tearsheet
Briefly

How to build a partnership that can survive market disruptions, power growth, and serve millions of customers ft. Cross River and Best Egg - Tearsheet
"Some partnerships in financial services begin with a handshake and end with a contract dispute. Others start with a Sunday morning LinkedIn message and evolve into something that transcends the typical vendor-client relationship. The collaboration between Cross River Bank and Best Egg falls firmly into the latter category. "When we first got into the business, we met several new companies, and some of them were like three guys in a garage," recalls Adam Goller, EVP and Head of Fintech Banking at Cross River."
"Although partners that offer point solutions can help fintechs get started, they don't set them up for the future. The progression reflects Cross River's willingness and ability to help fintechs climb the rungs of product expansion as they grow: "We have so many use cases where a partner came to us for lending, and that ultimately expanded to a deposit product, a payment service, and a card product," Goller notes."
A 2013 impromptu conversation between Best Egg’s founder and Cross River’s CEO grew into a partnership that facilitated nearly $35 billion in loans and served 2.5 million customers. The relationship began with loan origination and expanded into closed-loop capital market solutions, including Best Egg’s BEAST securitization platform using Cross River’s CRB Securities to package assets for institutional investors. Cross River has supported product expansion across lending, deposit, payment, and card services, enabling fintechs to move beyond point solutions and build long-term product road maps that scale with their growth.
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