"A survey of 455 CIOs, senior-level IT roles, SAP specialists, and business managers found that SAP's push to change the way customers pay for software was also unsettling them. Eighty-three percent of respondents in the Freeform Dynamics research said they did not fully understand SAP's latest migration policies and deadlines, while 84 percent expressed concern about current messaging and how it would impact their operations."
"SAP has set what some see as aggressive support deadlines for its legacy system, ECC, which some customers have invested years and millions in getting tailored to their business needs. Mainstream support for ECC ends in 2027, and extended support ends in 2030. Under special circumstances, and if customers sign up to a cloud migration package well in advance, users can see support extended until 2033."
"In the survey sponsored by enterprise application support provider Rimini Street, 94 percent of respondents see significant value in extending existing SAP systems. The report criticized SAP's decision to change support deadlines, create new transition programs, and rename products. This added to users' uncertainty and made strategic planning more difficult. SAP's behavior was encouraging users to explore alternative paths forward, the report said."
More than 95 percent of legacy SAP users report that making a positive case to migrate requires significant effort or is genuinely challenging. Survey respondents include 455 CIOs, senior IT staff, SAP specialists, and business managers. Eighty-three percent did not fully understand SAP's latest migration policies and deadlines, and 84 percent were concerned about current messaging and operational impact. SAP set mainstream ECC support to end in 2027 and extended support in 2030, with possible extensions to 2033 under special cloud migration packages. Ninety-four percent see value in extending existing SAP systems. Customers are exploring composable architectures and alternative paths.
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