"When you're a lone programmer, you both cherish and dread tech support tickets. You cherish them because interactions with users often result in a better understanding of what your code is doing out there in the wild. You dread them because sometimes those interactions result in fairly large homework assignments where you need to fix broken code. The initial problem Last week, I got one such ticket."
"I maintain an open source WordPress plugin that is designed to make a website private. The plugin is free, but my expenses are mostly supported by a series of add-ons. I sometimes get complaints that the plugin won't block access. The solution is almost always one of two steps: turn on compatibility mode, which changes blocking behavior for certain themes, or turn off caching because cached websites ignore changes in status."
A lone programmer received a support ticket reporting that a WordPress privacy plugin failed to block access. Common remedies include enabling compatibility mode or disabling caching, but those fixes did not resolve the issue for a diligent user who provided detailed answers. The blocking setting failed to persist on a subset of sites with a specific robots.txt-related configuration tied to a previously added feature. AI tools, including a $20 ChatGPT Plus subscription and Codex, identified code and hosting issues, produced code fixes, and drafted support emails, saving development time and resolving the bug.
Read at ZDNET
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