From Grassroots to Enterprise: Vanguard's Journey in SRE Transformation
Briefly

From Grassroots to Enterprise: Vanguard's Journey in SRE Transformation
"I currently lead the performance and resilience optimization team, which is a small team that partners with our application product and platform teams across the organization to validate the performance and the resilience of our most critical and complex user journeys. Up until this past November, I'd spent the first 10 years at Vanguard climbing up the technical ladder. My prior role was a senior architect, so I'm not too far removed from the IC experience either."
"Throughout that career, I've had experience with full-stack application development as well as cloud infrastructure automation, though lately I have specialized in reliability engineering for about the past 6 or 7 years. I've been a speaker at lots of conferences in the past, you may have seen me at prior QCon events, the Enterprise Technology Leadership Summit, All Day DevOps, o11yfest, or others."
"We're going to focus on business. We're going to talk about a brief Vanguard overview, in case you are not already familiar with Vanguard and what we do. Then, we'll dive right into the SRE program origins, how we built this program from the ground up, starting from almost no resources to today, what is a thriving job family across the entire organization. Including how we stood up a coaching team to help us drive that along the way."
Vanguard operates a performance and resilience optimization team that partners with application product and platform teams to validate performance and resilience of critical, complex user journeys. The team was developed into an enterprise SRE job family starting from minimal resources and now spans the organization. A dedicated coaching team supports adoption and skill development for SRE practices. Leadership experience includes a decade of technical work, a prior senior architect role, and six to seven years focused on reliability engineering. The organization pursues chaos engineering and other reliability practices at conferences and in technical implementations to address modern SRE challenges.
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