"DevOps adoption has been going on for a decade and shows no signs of slowing. In Forrester's 2024 developer experience survey, 87% of developers indicated that their organisation had already adopted DevOps practices or planned to do so in the coming year. But for many organisations, scaling their DevOps practice has been complicated, expensive and, in the end, insufficient in delivering the value leaders had expected."
"These organisations start with a grassroots approach to DevOps adoption, with each team self-selecting its toolchain, creating its best practices and infusing its institutional knowledge. Forrester clients tell us this team-based approach breaks down at scale. It creates as many problems as it solves and does not deliver the results the C-suite was expecting. For instance, bespoke toolchains create headaches."
"Many organisations now understand that improving the developer experience increases efficiency by removing impediments to the development process. High among those impediments is unnecessary context switching, which breaks the concentration of developers and decreases flow. Disconnected automation tools, multiple systems of record and multiple platforms slow developers down by forcing them to play hopscotch with numerous tools. Without a common platform as the backbone, when developers change projects, they may go through entirely new onboarding procedures to get access to repositories"
Widespread DevOps adoption has exposed scaling challenges when teams self-select tools and practices. Grassroots toolchain proliferation forces product developers to maintain bespoke automation, traps institutional knowledge, increases tool sprawl, and prevents volume pricing benefits. These outcomes raise overhead and impede productivity. Improving developer experience by removing impediments such as unnecessary context switching and disconnected automation increases flow and efficiency. Multiple systems of record and platforms slow developers and require repeated onboarding when switching projects. A common platform and standardized practices are necessary to reduce overhead, improve governance, and scale DevOps effectively.
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