Organizations encounter difficulties in software delivery for numerous reasons. Late-breaking surprises often arise, revealing that projects are not truly complete during final testing. When systems reach production, sudden interruptions can occur, leading to failures and operational challenges. This results in development teams being burdened with immediate issues instead of progressing on future projects, impacting overall delivery timelines and customer satisfaction. The pressure escalates when teams juggle these production-critical responses alongside their intended development work, creating a challenging environment.
Organizations struggle to deliver software due to various factors such as late surprises and interruptions during final tests, leading to production issues and customer dissatisfaction.
Development teams often face overwhelming surprises that emerge post-production, which disrupt their workflow and shift focus to fixing critical issues rather than developing new features.
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