"The AWS DevOps Agent works by building a topology map of an application's resources and their relationships, then correlating telemetry from logs and metrics (through tools like Amazon CloudWatch, Datadog, New Relic, Splunk), deployment history (GitHub, GitLab CI/CD), and infrastructure configuration data. When an alert fires, such as a CloudWatch alarm or a ticket in a system like ServiceNow or PagerDuty, the agent can automatically start an investigation."
"Beyond real-time incident triage, DevOps Agent also supports longer-term reliability work. It reviews patterns across past incidents to suggest improvements in observability, infrastructure architecture, capacity planning, and deployment practices. In other words, the agent doesn't just help restore service; it helps avoid future outages by pointing out structural weaknesses or gaps in monitoring and configuration. AWS is offering DevOps Agent in preview at no additional cost (with some limits on monthly agent-task hours), currently available from the US East (N. Virginia) region."
AWS DevOps Agent automates incident response and reliability work by integrating with observability, deployment, and ticketing systems. The agent constructs a topology map of application resources and correlates telemetry from logs and metrics, deployment history, and infrastructure configuration. On alerts or tickets, the agent can automatically begin investigations, analyze logs, traces, and code changes, surface probable root causes, and recommend mitigation steps or fixes. The agent also analyzes patterns across past incidents to propose improvements in observability, architecture, capacity planning, and deployment practices. Preview access is available at no additional cost with some monthly limits and is currently offered from US East (N. Virginia).
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