""It's a deliberate process, a deliberate choice by companies to take advantage of the fact that we're locked in and that we then don't have other choices," said Finn Lützow-Holm Myrstad, the NCC's director of digital policy."
""We can have a better digital world," a February letter from the NCC to EU officials reads. "We must rebalance power between consumers, Big Tech and alternative service providers.""
A viral video by the Norwegian Consumer Council raises awareness about 'enshitification,' the decline in quality of digital platforms. This phenomenon involves platforms becoming less user-friendly as they prioritize business interests over consumer satisfaction. Over 70 advocacy groups have urged politicians in 14 countries to enforce regulations against this trend. The term 'enshitification' was coined by journalist Cory Doctorow, who noted that platforms initially serve users well but later exploit them for profit. The NCC emphasizes the need to rebalance power between consumers and Big Tech.
Read at euronews
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