"Since they deactivated my account, I keep looking for another job, but it's not easy, Azonwakon said in an interview on Thursday. I use only Grubhub to work. Now I can't pay my rent or take care of my family."
"Sometimes the order is not ready, or traffic is bad, or you have to use a service entrance. All this makes delivery longer. It's not our fault. These companies blame us for anything that can affect their profit."
"We can no longer rely on the goodwill of the companies to ensure that workers get justice, said Ligia Guallpa, executive director of Workers' Justice Project."
Cossi Azonwakon began delivering for Grubhub in 2019 after moving to New York from Benin in 2017. Grubhub deactivated his account in March after accusing him of fraudulently trying to increase his minimum pay, which he disputes and attributes to delays caused by traffic, restaurant wait times, and building access. He says monthly appeals since March have been rejected and that deactivation left him unable to pay rent or support his family. Over a thousand couriers have appealed recent deactivations and demonstrators are urging the City Council to pass Intro. 1332 to bar deactivations without just cause or notice.
Read at www.amny.com
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