"Our pilots make every effort to deliver on schedule, but unforeseen circumstances can introduce delays - not limited to undetected black holes, pods of space whales, and existential panic in our workforce when faced with the endless night sky and the sudden certainty that they are a meaningless mote in a timeless, uncaring void. We're working hard on resolving these issues. Meanwhile, read HERE about our wormhole delivery service, coming soon to a system near you."
"Your sales team said you deliver anywhere but your pilot just called to say they don't have enough fuel and dumped my planet at the edge of the galaxy. It's literally sitting out there where anyone could take it. Not impressed. As stated clearly in our Terms and Conditions (Section Z987 subparagraph J-2-Gamma), 'anywhere' is defined as any address within the galactic disk. Your registered address in the Small Magellanic Cloud is not currently serviced. As compensation, please enjoy a free meal on us at Dave's Mysterious Space Ribs Shack."
Sandbox Corporation offers a troubleshooting guide covering more than 10–15 scenarios and a curated FAQ for common issues. Typical customer problems include FTL express shipments delayed by hazards like undetected black holes, space whales, and crew existential panic. Service coverage is limited to the galactic disk; addresses in external systems such as the Small Magellanic Cloud may be unserviced, with compensation limited to goodwill gestures. Planet configuration errors can miscalibrate radioactive-element ratios, producing extreme internal heating and molten surfaces. A wormhole delivery service is promised, and theatrical recreation scenarios are offered as alternative experiences.
Read at Nature
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