"Muni bus drivers now have to ask their bosses to go to the bathroom during unscheduled breaks, and their union is not happy about it. It's part of a slate of rule changes. The SFMTA says it's to keep buses on the road and help the agency's struggling budget. Several Muni bus drivers told ABC7 News they are upset over the new policy that limits break time and allows for no smoking, eating, or use of cellphones."
"The new policy refers to what is called Operator Personal Necessity incidents, or 702s for short. They are used for unscheduled bathroom breaks or time to destress. 702s have to be requested by the driver and are now limited to 15 minutes. Muni says these 702s have led to 400 hours of out-of-service time each month, costing the agency 1.4 to 1.6 million a year, and leading to a 15-20 minute average delay."
"They aim to reduce that but drivers remind me they don't get lunch breaks, rather 10-15 minutes of recovery time after each route. They say these breaks are almost always shortened. Making a 702 break is important not only for the restroom. "No eating? Come on. You have to eat," said a Muni driver. "Yeah you have to eat. I start at 2 o'clock and I haven't eaten yet.""
San Francisco Muni implemented rules requiring drivers to request Operator Personal Necessity incidents (702s) and limited those unscheduled breaks to 15 minutes. The rules prohibit smoking, eating, and cellphone use during unscheduled breaks. SFMTA reports 702s have caused about 400 hours of out-of-service time monthly, costing the agency approximately $1.4 to $1.6 million annually and creating average delays of 15–20 minutes. Drivers report they receive only 10–15 minutes of recovery time rather than formal lunch breaks and say those recovery periods are often shortened. The operators' union and drivers express strong opposition to the new restrictions.
Read at ABC7 San Francisco
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