"I wish I could sit, but if I do, someone may try to take my place, or think that I'm cutting the line,"
"That includes adding extra registers, providing additional personnel and working extra hours. We are committed to leveraging all available resources to improve the patient experience."
"This line is ungodly. I wait too long,"
"I'm a senior citizen ... I would like to see another line prioritizing us."
The Walgreens at 23rd and Mission experiences long pharmacy wait times, with customers sometimes waiting up to an hour. Nearly 20 customers often line up for prescriptions, creating difficulty for elderly patrons such as 82-year-old Raul Valdiviezo and 75-year-old John Gambaccini. Several nearby Walgreens closures — at 16th and Mission in 2019, Cesar Chavez and Mission in 2021, and Potrero in April — have increased demand at this location. Walgreens reports adding extra registers, personnel, and hours to reduce waits. Customers report continued long waits, request a senior-priority line, and cite a lack of native Spanish-speaking staff affecting communication. The store has three registers, with two observed open for part of an afternoon.
Read at Mission Local
Unable to calculate read time
Collection
[
|
...
]