
"A computer equipment problem early Friday through the commute into chaos for BART riders, as authorities shut down the entire system for the second time since May. In a series of social media statements, BART said the computer network issue followed a network upgrade. The agency did not say when the system would be open and urged riders to seek other means of transportation."
"On May 9, BART closed all 50 stations for nearly five hours, because of a network connectivity issue that prevented controllers from seeing train locations on the tracks and made safe operation of the system impossible. AC Transit and the San Francisco Ferry Service were honoring BART tickets, according to the agency. The delay comes 2 weeks after BART closed its Red Line service between Richmond through the San Francisco Airport and into Millbrae."
"That delay came on the first day that passengers were able to swipe credit cards and ATM cards instead of Clipper cards in its new Tap and Ride system of pay. That marked one of several times BART's service has been hit with major delays or cancellations this summer. An electrical outage July 2 brought an afternoon closure on the Yellow Line in eastern and central Contra Costa County. The difficulties began in May."
A computer equipment problem early Friday disrupted the morning commute and prompted authorities to shut down the entire BART system. BART said the computer network issue followed a network upgrade and urged riders to seek other transportation; the agency did not provide a reopening time. This was the second full-system closure since May, following a May 9 connectivity failure that closed all 50 stations for nearly five hours. AC Transit and the San Francisco Ferry Service honored BART tickets during the outage. The agency also experienced a Red Line closure tied to its new Tap and Ride payment launch and several other summer outages and maintenance-related interruptions.
Read at www.mercurynews.com
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