San Francisco added encampment and person-in-distress categories to the city's 311 app and call center to enable more targeted response deployments. The updated interface lets users drop a pin to identify the exact location and select the specific nature of the request, distinguishing encampments from unhoused individuals not in encampments. The categories launched June 18 and have produced over 10,000 requests. The city has more than 8,000 unhoused people, many sleeping on sidewalks or in makeshift encampments. More detailed reports aim to guide deployment of appropriate city departments, refine response strategies, and connect people to services such as information, aid, and housing. Local policy changes include restrictions on RV parking.
The city's 311 app and call center is where people report issues like overflowing trash, graffiti and sidewalk cleanups. But as the homeless crisis intensifies, now the city is also adding two categories: to report an encampment or a person in distress. Officials are hoping this will help the city's response strategies. There are over 8,000 homeless people in San Francisco. Many sleep on sidewalks or makeshift encampments.
It will give me my current location, and what I can do is drag the pin to the exact location of the issue of the concern. Then I press next, and then it will give me the option to select a particular nature of request. I can select if there is an encampment or an unhoused person not in an encampment,
Collection
[
|
...
]