"I work in a grocery store, and several things have changed. One: packaging is shittier. From the cardboard boxes being paper-thin to the cellophane wrappers being a joke to the glue holding boxes together, it has all gotten lower quality as companies cut costs."
"I field lots of returns every week from people complaining about a 'defect' that's making their brand of snack or food taste 'bad.' However, it's just the 'new normal' of the product. Common offenders are ice cream and desserts, and flavored crackers."
"Three: quality control has fallen way downhill, and it's widespread across major brands and different products. Several times a week, I get quality control issues ranging from boxes being half full compared to others to packages being boxed with air to defects like a whole box of sour patch kids missing the sour coating."
"We try to catch what we can, but we get paid minimum wage and have a HUGE workload, so it often gets pushed onto the customer, and then I have to deal with it at customer service."
Packaging has become lower quality, with paper-thin cardboard, flimsy cellophane wrappers, and weaker glue holding boxes together. Product quality has also declined, leading to frequent returns from customers who report that snacks and foods taste “bad,” even when the taste issue is due to the product’s current standard. Common problem areas include ice cream, desserts, and flavored crackers. Quality control has fallen across major brands, with issues such as boxes being half full, packages boxed with excessive air, and defects like a whole box of sour patch kids missing the sour coating. Limited staffing and minimum-wage work contribute to problems not being caught before reaching customers, who then must handle them through customer service.
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