Asking Eric: We need to deal with this no-show volunteer, but kindly
Briefly

Asking Eric: We need to deal with this no-show volunteer, but kindly
"A multiprong strategy will work best. First, you may want to keep an eye on the volunteer signups and, if her name appears, open up another slot so that your bases are covered. Secondly, see if there's a member of your congregation who can act as a volunteer buddy. Is there someone who can foster a stronger relationship with her and reach out with reminders about events, or even offer rides or other help?"
"This kind of service can be integral in keeping community members meaningfully involved and can also provide another set of caring eyes on a potentially vulnerable older adult. Lastly, you can talk to her about it in a non-judgmental way, letting her know about an instance or two that you noticed, asking if she's also noticed this, and suggesting strategies, like the volunteer buddy or a different kind of volunteer job, that work for both of you."
A new older member may be experiencing dementia and enthusiastically signs up for many tasks but often does not fulfill them, creating gaps in volunteer coverage. An online sign-up with fixed slots can leave other volunteers overburdened when commitments are missed. Recommended actions include monitoring signups and creating backup slots when needed, assigning a volunteer buddy to provide reminders, rides, and supportive companionship, and having a calm, nonjudgmental conversation that cites specific instances and offers alternative roles or supports that match her abilities and preserve dignity.
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