"Most tenants told me they got nothing. In fact, they've had services removed," said Morrow. CBC Toronto has reached out to Westbury for comment on this case but has not yet heard back from the company. In its application, Westbury maintains it's added a new boiler and hot water system, among other things. Wendy Morrow, with the Federation of Metro Tenants Associations, suggests tenants take the time to go through all the documents presented at their board hearing well beforehand."
"'We've been hit with this massive rent increase in exchange for repairs to a garage we don't have access to and repairs to a boiler that still (provides) intermittent hot water,' said Tory Woolcott, who has lived with her husband and small child in the building for about four years. 'If I'm going to give my kid a bath, it's a coin flip whether it's going to be warm or cold water that comes out.'"
About 40 tenants at a Mallory Gardens lowrise in the Yonge-St. Clair area were told in September that rents will rise roughly five per cent in 2026, more than twice the province's allowable increase of 2.5 per cent. Landlord Westbury applied to the Landlord and Tenant Board for an above-guideline increase, citing building improvements over the past 18 months, including a new boiler, hot water system and underground garage restoration. Tenants report services removed, intermittent hot water and restricted garage access. Tenant organizers advise reviewing hearing documents; Westbury did not respond to requests for comment.
Read at www.cbc.ca
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