"Leaders should stay focused on outcomes rather than just outputs. It is easy to get distracted by trends, internal noise or shifting priorities, but every great product, company and leader succeeds by keeping outcomes front and center real-world, customer-centric results that move the needle. In mortgage lending and appraisal tech, this means asking whether the technology is truly reducing risk, speeding up processes, and improving borrower and appraiser experiences. A tool that doesn't deliver these outcomes is simply adding noise."
"My best advice is to have a clear vision of what your end goal looks like where you're headed and have some malleability in how you get there. With the rapid pace of change in AI, your technical strategy and execution may evolve as new technologies emerge. Having a solid goal in mind, but not being afraid to adjust the way it's achieved, allows you to make progress while taking advantage of the rapid innovation happening right now with AI."
Staying ahead in the housing industry requires vision, adaptability and a focus on real impact. Leaders should prioritize customer-centric outcomes over outputs, ensuring technology reduces risk, speeds processes and improves borrower and appraiser experiences. Technical strategies should include a clear end goal with malleability to adapt as AI and other technologies evolve. Teams should avoid chasing every shiny tool and instead start simple with solutions that solve real problems and simplify workflows. The best technology feels seamless and reduces work rather than adding noise. Nominations are open for the 2025 Tech Trendsetters award through Sept. 30.
Read at www.housingwire.com
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