"Improving customer satisfaction is a powerful motivator, but it's only one part of a much bigger payoff. Faster, more streamlined processes also deliver significant operational value: they lower per-loan costs, reduce the risk of fallout during the loan pipeline, and boost overall loan volume without increasing overhead. In a refi-driven market, these efficiencies go straight to the bottom line increasing profitability and improving competitiveness."
"Digitized, flexible closings Real-time digital scheduling, eSign technology, and remote notarization are already in use and gaining traction. According to the 2025 ServiceLink State of Homebuying Report, 62% of recent homebuyers used eSign technology during their transaction. Offering multiple signing options, including hybrid and fully remote closing, saves time and can reduce costs by up to 40% compared to traditional processes."
Borrowers will expect seven-day mortgage refinances in 2025 as same-day delivery norms and anticipated falling interest rates drive refinance demand. Lenders that deliver faster turn times and seamless, transparent processes can capture market share while lowering per-loan costs, reducing pipeline fallout risk, and increasing loan volume without adding overhead. Achieving these outcomes requires reevaluating origination and investing in smarter, tech-enabled workflows across the mortgage ecosystem. Digitized, flexible closings—real-time scheduling, eSign, and remote notarization—already reduce time and can cut costs up to 40%, and integrated digital title technologies can further reduce borrower costs while managing risk.
Read at www.housingwire.com
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