CertifID expands platform with AI-powered payoff ordering and document workflows

"We've always been laser-focused on building the best fraud prevention in real estate, and now we're addressing the gaps in the title process that create risk in the first place. This is just the beginning. Our team has major updates planned all year that will automate workflows and transform the closing experience for everyone involved. Unlike anyone else in this space, it's all built on the most sophisticated fraud prevention capabilities in the industry."

"The updated platform includes artificial intelligence-powered payoff ordering, which the company said reduces time spent requesting payoffs from lenders and includes up to $5 million in insurance protection per transaction. It also adds document workflows through a native integration with DocuSign allowing title companies to create, send and manage e-signature packets within the platform."

"It's really elegant in its simplicity compared to having to switch platforms before. We're able to open the file within CertifID, validate the identity, and send the information request using the eSign feature. And then continue all the way throughout the closing to validate the wiring instructions."

CertifID has launched significant platform updates designed to consolidate critical functions in the real estate closing process. The enhanced platform features AI-powered payoff ordering that reduces time spent requesting lender payoffs and includes up to $5 million in insurance protection per transaction. Native DocuSign integration enables title companies to create, send, and manage e-signature packets within the platform. Digital payment options for earnest money deposits include ACH, instant payments, and wire transfers, with funds becoming final once credited to escrow. The platform maintains existing identity verification, account validation, and real-time fraud detection capabilities. Early adopters report significant time savings on payoff ordering, fewer payment disruptions, and reduced reliance on multiple vendors, with integrated workflows eliminating the need to switch between systems during closings.

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