Such a shock': Readers on receiving a life-changing diagnosis by text

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"Our health correspondent's account of receiving an endometriosis diagnosis via text message struck a deep chord with Independent readers. Following Rebecca Thomas' account, our community has been sharing their own experiences of an NHS that feels increasingly impersonal and overstretched. Several readers echoed her shock and distress at learning serious medical news through a message on their phone, describing similar moments of confusion and fear on reading diagnoses with no explanation or follow-up."

The Independent covers issues from reproductive rights to climate change to Big Tech and emphasizes on-the-ground reporting. The outlet investigates subjects such as the financials of Elon Musk's pro-Trump PAC and produces documentaries like 'The A Word' about American women fighting for reproductive rights. Donations fund reporter deployment and allow free access to reporting without paywalls, with journalism paid by those who can afford it. A health correspondent's endometriosis diagnosis received by text prompted readers to share NHS experiences of impersonal, overstretched care. Readers reported learning serious diagnoses via apps, brief letters, or messages while acknowledging staff exhaustion and noting that digitisation can offer benefits.

Read at www.independent.co.uk