"England's former sole youth gender clinic, the Tavistock and Portman Centre, received just eight complaints on its provision of gender-affirming care in the 10 years leading up to its closure, new data has revealed. The North London NHS hospital's Gender Identity Development Service (GIDS) closed its doors in 2024 over criticism in an interim report by Dr Hilary Cass. Formerly the only gender clinic in England providing healthcare for trans youngsters,"
"However, a freedom of information (FOI) request to the Tavistock and Portman NHS Foundation Trust, shared by Yorkshire Bylines, revealed that, between 2012 and 2022, only eight complaints over healthcare provisions had been lodged. Shared by journalists Marie Shrewsbury and Daira-Emma Hopwood, the Trust found 142 complaints into numerous issues during the 10-year period. It did not specify whether patients or their families had made the complaints."
"Numerous accusations from critical media outlets claimed the clinic was a "transing factory" that ignored "holistic" approaches to care and was recklessly prescribing puberty suppressant hormones, known as puberty blockers, to children. One article from The Times, published in 2022, claimed that at least 1,000 families were planning mass legal action against the Tavistock gender clinic for rushing youngsters into taking puberty blockers."
England's Tavistock and Portman Centre's Gender Identity Development Service (GIDS) closed in 2024 following criticism in an interim report by Dr Hilary Cass. Between 2012 and 2022 the Trust recorded eight complaints specifically about gender-affirming healthcare provision and 142 complaints across all issues. Treatment-specific complaints made up about five percent of total complaints and approximately 0.06 percent of an average caseload of 12,000 service users. Media and commentators accused the clinic of aggressively prescribing puberty blockers and being a "transing factory," including claims that around 1,000 families planned legal action. The Trust did not specify who lodged the complaints.
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