""Corridor care is the thing causes me the greatest distress as the chief executive of the hospital and as a human being with parents and family members. "I hope I never get to the stage when I walk through those corridors and don't feel upset about it, because I'd be concerned about my loss of compassion in the face of that. It is a horrible thing to see. "It isn't acceptable to keep someone waiting in a corridor overnight on a trolley.""
""It's difficult because it implies almost that we're starting to accept it and we're not.""
""Our third winter of corridor care is a horrible place to be in.""
Barking, Havering and Redbridge University Hospitals Trust's two east London emergency departments recorded their busiest December, with close to 1,000 patients needing treatment. Queen's Hospital had 51 patients being treated on trolleys in corridors, marking a third consecutive winter of corridor care. Hallways have been adapted with plugs, sinks and emergency alarms to cope with demand. Corridor care is widely criticised as unacceptable and distressing, and a £35m request has been made to build a new emergency department at Queen's. The Royal College of Nursing describes corridor care as entrenched across England. Staff continue round-the-clock work and receive recognition from patients and families.
Read at www.bbc.com
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