T-Mobile recently raised privacy concerns among its users after a 'screen recording tool' appeared by default in the T-Life app without prior notice. The feature led to fears of potential privacy invasions, particularly given the company's previous data breach issues. However, T-Mobile clarified that the tool is solely for troubleshooting and improving app performance. It only records interactions within the T-Life app and does not access personal device information. Users can disable the tool if they choose, although no announcement accompanied its implementation, leading to unease among customers.
The feature, called a 'screen recording tool', was found on by default in the T-Life app without any prior announcement from T-Mobile, alarming many users.
T-Mobile clarified that the tool's purpose is solely to troubleshoot and improve user experience within the T-Life app, without accessing personal device information.
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