Customers of three UK banks report being able to see other people's accounts on app

"One woman told the BBC she was able to see the accounts of six different users on the Bank of Scotland app, including some national insurance numbers, over a 20-minute period. She could see benefits payments from the Department of Work and Pensions, which use the national insurance numbers of recipients as a payment reference."

"Another user, Jill Steel, said that when she logged into her Lloyds app she had been able to see the financial details of 30 people. Can see names plus corresponding account numbers and sort codes. NI numbers if they're receiving any benefits."

"In a Facebook post, consumer champion Martin Lewis said people had been messaging about being shown other people's transactions. In response, the founder of MoneySavingExpert was inundated with close to 2,000 comments from worried bank customers."

Customers of Lloyds, Halifax, and Bank of Scotland encountered a significant security incident on Thursday morning when logging into their mobile banking apps. Multiple users reported viewing account details, transactions, and sensitive information belonging to other customers. One customer accessed six different accounts including national insurance numbers and benefit payment details. Another reported seeing financial information for 30 people, including names, account numbers, sort codes, and national insurance numbers. The incident caused widespread login difficulties and generated approximately 2,000 concerned comments on consumer advocate Martin Lewis's social media post. While Lloyds Banking Group apologized and stated the issue was quickly resolved, customers continued experiencing access problems and expressed concerns about potential hacking.

Read at www.theguardian.com