Blame for cyber weaknesses should shift towards system design rather than user error. There is a growing recognition that users are not the sole problem; if systems were built better, users would not need to workaround security issues. Cybersecurity analysis has traditionally emphasized technology and cybercriminals, overlooking the human impact of cyber incidents. It is crucial to understand how individuals interact with technology and the psychological aspects influencing their behavior in the face of cyber threats. Engaging with people's experiences can help enhance cybersecurity measures.
"Five or 10 years ago, security experts were saying the user is the weakest link, that users are stupid. Thankfully, I don't really hear that any more."
"For years, people have focused on security as technology, making the technology better, making it more advanced. I completely agree that technology plays a key role, but it's also key to focus on technology as it relates to humans and people."
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