Melbourne psychiatrist refuses new patients who don't consent to AI note-taking
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Melbourne psychiatrist refuses new patients who don't consent to AI note-taking
"I consent for use of AI transcription (such as Heidi health AI/ Microsoft) software to assist with notes taking during the appointments, for preparation of clinical letters, reports, and other clinical documents to assist in my clinical care, the form says."
"The patient is told if they do not wish AI to be used they will need to arrange [their] regular doctor/ referring doctor to refer [them] to a different service provider."
"But there have also been concerns about the security of the data and how it might be used by the AI companies, along with the accuracy of the transcriptions."
"The way [the form] was worded so defensively it made me think that maybe there are a number of other people who have said something and that it's gotten to the point where they just thought: I just don't want to deal with their objections any more. Let's just make them sign something that says that we have to use it'."
A Melbourne psychiatrist refused new patients unless they agreed to allow AI scribing to transcribe session conversations. AI-driven note taking tools are increasingly used in medicine, with a large share of general practitioners adopting scribes. Concerns include data security, potential use of information by AI companies, and transcription accuracy. A registration form requires patients to consent to AI transcription software to assist with note taking and preparation of clinical letters, reports, and other documents for clinical care. Patients who do not want AI must arrange referral to a different service provider. Uptake has increased rapidly alongside rising demand for mental health services, and at least one patient objected to the wording and consent process.
Read at www.theguardian.com
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