Credential Management in High Turnover Environments

"“Before, the systems were kind of created to manage the physical side, people were worried about the entrances, the cameras, pretty much the hardware infrastructure of the access control system. But I think nowadays that's shifted to instead of worrying so much about the physical side, people are more concerned about the physical presence of people and also their credentials,” Rojas says. “So, we're not managing the doors and the cameras and all of that. We're more managing people's credentials and access to certain areas of the building.”"

"“It's been kind of interesting to see that morph right from something so simple to now so much more expansive in that knowledge and true oversight of a property,” Perkins adds."

"“Together they discuss something that every security leader in hospitality, healthcare, or retail has dealt with at some point - how do you manage keys and credentials when your workforce is constantly turning over?”"

Workforces in hospitality, healthcare, and retail often change constantly, creating challenges for managing keys and credentials. Access control systems have evolved from concentrating on physical infrastructure such as entrances and cameras to emphasizing oversight of people and their credentials. Credential management now involves controlling access to specific areas of a property based on who is present and what they are authorized to do. This shift requires teams to address risks and common mistakes that occur when credentials are not properly managed during turnover. The goal is to stay ahead of access-related vulnerabilities by maintaining accurate credential control and visibility across the property.

Read at Securitymagazine