Anthropic will give Free, Pro, and Max customers one month to opt out of a new "Help improve Claude" setting that expands data retention. Default retention for opted-in chats increases from 30 days to 1,826 days; opting out retains chats for 30 days. After September 28, the initial popup disappears and users must change retention in Claude's privacy settings. Deleted conversations are not retained, except flagged chats for objectionable content may be kept for seven years, such as nuclear-weapons discussions. Commercial, educational, government customers and certain API partners are exempt. The updated retention applies only to new or resumed chats and coding sessions and supports model development and safety improvements.
Claude creator Anthropic has given customers using its Free, Pro, and Max plans one month to prevent the engine from storing their chats for five years by default and using them for training. A popup will show for existing users, asking if they want to opt out of a new "Help improve Claude" function, and Anthropic will prompt new users with a similar question during app setup.
But if you opt in, the data retention window is being extended from 30 days to 1,826 days, give or take leap years. Even if customers opt out, they'll still have their convos stored for 30 days. After September 28, users will no longer see the popup, and will have to tweak these retention settings in Claude's privacy settings.
A spokesperson declined to expand on the original statement, other than to tell The Register that the "updated retention length will only apply to new or resumed chats and coding sessions, and will allow us to better support model development and safety improvements."
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