Google gives in to users' complaints over AI-powered 'Ask Photos' search feature | TechCrunch
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Google gives in to users' complaints over AI-powered 'Ask Photos' search feature | TechCrunch
"We've heard your feedback that you want more control over the type of results you see when searching in Google Photos. We know search in Photos is one of the most loved and used features and we're committed to getting this experience right, so please keep the feedback coming! It helps us build a more magical experience for everyone."
"The Ask Photos feature, launched in the U.S. in 2024, lets users search their photos using natural language queries, including complex requests. The product's rollout was briefly paused last summer as the company worked to address issues around latency, following user feedback. Some Google Photos users never warmed up to the AI-powered experience, complaining that Ask Photos still failed to find some of their photos and that searches were less accurate than before."
Google Photos introduced a more accessible toggle allowing users to disable the AI-powered Ask Photos feature and return to classic search. Ask Photos, launched in 2024, enables natural language queries but faced criticism for reduced accuracy and slower performance. Users complained the feature failed to locate photos reliably compared to the previous search method. Although a Gemini disable option existed in settings, it was difficult to find. Google's new toggle provides a visible, easily accessible way to switch between search experiences directly on the search screen. The company maintains it will prioritize whichever results best match user queries and has improved popular search quality based on feedback.
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