"For weeks, Janie Emerson kept a small wooden box of ashes on a special table in her La Jolla home. Next to it sat a framed snapshot of her beloved dog, Liz. The West Highland white terrier, who died in July just shy of turning 16, competed in dog shows and at one point was ranked as the top female Westie in the country. Emerson says she was crazy smart, elegant and regal."
"Some customers waiting for their pets' ashes began to realize something was amiss at Angel Paws in August when they weren't able to get anyone on the phone, and messages went unanswered. At one point, customers heard a rumor that SDG&E was shutting off electricity to the building an alarming development that would have left the business's freezers without power."
Janie Emerson received a box she was told held her dog Liz's ashes but later discovered Liz's body remained at the shuttered Angel Paws Pet Cremation. The San Marcos business closed abruptly in early September, leaving multiple dogs and cats in freezers, some reportedly in poor condition and without identifying tags. Customers experienced unanswered phones and worried about rumors of power shutoffs that could cause remains to defrost. A competing pet cremation service has assisted owners who recovered remains. Sheriff's investigators have opened an inquiry into possible fraud at the business.
Read at www.sandiegouniontribune.com
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