Six months after a serious audit criticized the San Jose Animal Care Center for poor conditions, volunteers still dispute the city’s management. A December report corroborated long-held concerns, leading to 39 recommendations for improvement. Although the shelter has reduced overcrowding to below capacity, advocates insist fundamental issues like mismanagement remain, leading the community to tackle animal care challenges alone. A longtime volunteer emphasized the need for prioritized spay and neuter programs and improved collaboration with rescue organizations amid the ongoing scrutiny and a history of increased animal deaths.
The biggest issue is mismanagement, and I'll just say I think it's incompetence, said Lyne Lamoureux, a longtime volunteer at the shelter.
While the shelter has managed to lower its population below capacity, advocates argue that some of the underlying issues that led to the shelter's decline persist.
It came under heavy scrutiny after facing a barrage of complaints and an uptick in deaths that led the City Council to ask for an objective review of its operations.
Among the other findings in the audit were that the shelter had taken in fewer animals despite a sizable increase in budget and had not expanded medical services.
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