"Despite the audit, animals continue to suffer due to a management team that is unable to perform basic tasks when it comes to animal care. Neonate kittens are underfed. Kitten formula runs out. Dogs are euthanized without ever going on a rescue list. Kittens with highly treatable ringworm are given "final" dates. Rescue partners and fostering concerns are ignored. Vet staff misdiagnose and ignore fractures. Dozens of dogs and cats have died after routine spay-neuter surgery."
"The medical clinic was found by the auditor to be out of compliance with DEA protocols regarding management of controlled substances. Employees and volunteers who "speak" up are retaliated against. The Community Action Committee proposed last November by the public works director, Matt Loesch, to facilitate audit recommendations has never been established. Poor hiring decisions since late 2021 have created and compounded an environment of incompetence and negligence as well as a toxic culture that has driven away valuable staff, volunteers and rescue partners."
A 133-page City audit barely scratched the surface of dysfunction at the San Jose Animal Care and Services Center. Management failures have led to underfed neonate kittens, shortage of kitten formula, unnecessary euthanasia, misidentified adoptable cats, and treatable illnesses given "final" dates. Veterinary staff have misdiagnosed or ignored fractures, and dozens of animals died after routine spay-neuter surgery. Intake staff have turned away kittens under 12 weeks, risking state law violations. The medical clinic was out of DEA compliance. Retaliation against employees and volunteers occurs, a proposed Community Action Committee was never established, and poor hiring since late 2021 drove away staff, volunteers, and rescue partners.
Read at The Mercury News
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