"Wag Hotels will pay $150,000 to settle allegations that conditions at its Peninsula and South Bay boarding facilities violated state laws on pet care and reporting of dog bites, prosecutors said. Approved by a judge Thursday, the settlement follows a consumer protection lawsuit filed by the Santa Clara, San Mateo and San Francisco district attorney's offices. Wag Hotels, which is based in Sacramento, has facilities in Santa Clara, Redwood City and San Francisco."
"The settlement also requires the company to make a number of reforms, including creating an animal welfare department; implementing a comprehensive employee training program on animal welfare, disease recognition and emergency response; and keeping detailed records of bites and ensuring they are reported to local health officials. In addition, Wag Hotels must implement and maintain a playgroup safety program to ensure dogs are properly supervised and managed when together, prosecutors said."
Wag Hotels will pay $150,000 to settle allegations of violating state pet-care and dog-bite reporting laws at Peninsula and South Bay facilities. A judge approved the settlement after lawsuits from the Santa Clara, San Mateo and San Francisco district attorneys. A dog attacked four employees at the Santa Clara site in 2019 and they were hospitalized. Without admitting liability, Wag Hotels agreed to $75,000 in civil penalties and $75,000 in investigative costs. The settlement requires an animal welfare department, staff training, detailed bite records and a playgroup safety program. A separate January 2024 lawsuit alleged pets were returned smelling of urine or feces.
Read at www.mercurynews.com
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